Company Description

Infonet Solutions is a leading IT solutions provider offering end-to-end technology services, including hardware and laptop supply, system configuration, networking, AMC (Annual Maintenance Contracts), FMS (Facility Management Services), and datacenter infrastructure build-outs. We partner with businesses to plan, deploy, and support the IT infrastructure they rely on every day.

Role Description

This is a full-time, Business Development Manager role based in Chennai. You will own the full sales cycle for a set of accounts and target industries – from prospecting and pitching through to closing and account growth, for our IT hardware, networking, AMC, FMS, and datacenter infrastructure offerings.

You will generate new business through cold calling, product presentations, digital marketing, and social selling, while also building and managing your own pipeline. You will stay on top of the competitive landscape and develop winning sales and solution strategies tailored to each opportunity. You’ll lead client conversations end-to-end, including proposals, pricing discussions, and negotiations, and work closely with both the technical team and other sales reps to team up on complete solutions for customer requirements. You’ll be expected to consistently hit revenue targets, keep CRM data accurate and current, and represent Infonet Solutions professionally in client meetings, both remote and in person.

This role carries real ownership — you are not just executing a script, you are expected to bring judgment on how to approach and grow accounts, and to flag risks or opportunities to leadership proactively.

Qualifications

• 3-5 years of experience in business development, B2B sales, or account management, ideally in IT services, hardware, or a related technical/infrastructure space
• Proven track record of meeting or exceeding sales targets
• Strong negotiation and client-relationship skills
• Comfortable owning the full sales cycle independently, from prospecting to close
• Excellent verbal and written communication skills in English
• Bachelor’s degree in any field (Business, Marketing, or a technical discipline is a plus)

Skills

• CRM management (we use our own in-house CRM — training provided)
• Consultative/solution selling, particularly for technical or infrastructure products
• Competitive analysis and strategy development
• Cold calling, product presentations, digital marketing, and social selling for new business generation
• Collaborating with other sales reps and technical teams to build complete customer solutions
• Pipeline management and forecasting
• Proposal writing and pricing negotiation
• MS Excel/Google Sheets for tracking and reporting

Details: Full-time, (Chennai)

Company Description

Infonet Solutions is a leading IT solutions provider offering end-to-end technology services, including Hardware supply, System Integration, Networking(Active/Passive), AMC, FMS and Datacenter Infrastructure build-outs. We partner with businesses to plan, deploy, and support the IT infrastructure they rely on every day.

Role Description

This is a 6-month, paid, hybrid Sales Intern role based in Chennai. You will be embedded within our sales team, getting hands-on exposure to how a technology solutions business identifies, engages, and converts prospective clients.

Your core responsibilities will include identifying and researching prospective clients across target industries, and supporting the team in building out a healthy sales pipeline. You will maintain and update CRM records and Excel-based trackers with accuracy and consistency, ensuring the sales team always has clean, reliable data to work from. This will involve regular data extraction from multiple sources, as well as data clean-up and validation to keep our records audit-ready.

You will take part in sales calls and client meetings, observing how conversations are led and deals are moved forward, and you’ll assist with follow-ups to keep prospects engaged through the sales cycle. Over time, you’ll work closely with internal teams to build a solid understanding of our IT, cloud, and infrastructure offerings, so you can confidently communicate their value to prospective clients and support the sales team in crafting relevant pitches.

This role is well-suited to someone detail-oriented, comfortable with data and spreadsheets, and eager to learn the fundamentals of B2B tech sales in a structured, mentorship-driven environment.

Qualifications

• Strong verbal and written communication skills in English
• Comfortable with outreach, cold calls/emails, and follow-ups
• Interest in sales and willingness to learn sales processes through mentorship
• Basic understanding of or interest in IT services, cloud, or infrastructure is a plus
• Currently pursuing or recently completed a degree (any field)
• Able to work in a hybrid setup out of Chennai and manage time across multiple tasks

Skills

• MS Excel/Google Sheets (formulas, sorting, data cleanup)
• CRM tools — training provided on our in-house CRM
• Data entry accuracy and attention to detail
• Good spoken and written English
• Basic research and lead qualification
• Time management and multitasking
• Familiarity with IT/cloud/infrastructure concepts (preferred, not mandatory)

Details: 6 months, paid internship, hybrid (Chennai)

L3 Network and Security Support Engineer

The L3 Network and Security Support Engineer is responsible for providing advanced-level technical support, troubleshooting, design validation, and implementation support for complex network and security infrastructures. The role involves handling escalated incidents, performing root-cause analysis (RCA), driving critical issue resolution, and mentoring L1/L2 teams. The engineer must possess strong expertise in routing, switching, firewalls, security platforms, and enterprise network technologies.

Key Responsibilities

1. Advanced Technical Support

• Handle L3-level escalations for network and security incidents.
• Troubleshoot complex issues in LAN, WAN, WLAN, SD-WAN, and security environments.
• Provide support for critical outages and act as a technical SME during major incidents.
• Perform root-cause analysis and provide permanent solutions.

2. Network Infrastructure Management

• Configure, maintain, and optimize Cisco/Aruba switches & routers.
• Manage VLANs, STP, OSPF, BGP, EIGRP, MPLS, VXLAN, and SDA/ACI environments.
• Review performance metrics and ensure network reliability and SLA adherence.

3. Security Infrastructure Management

• Manage firewall policies and configurations (Palo Alto, Fortinet, Cisco ASA/FTD, Check Point).
• Work on IDS/IPS, VPN, URL filtering, WAF, and endpoint security platforms.
• Monitor and troubleshoot AAA, 802.1X, ISE/ClearPass authentication issues.
• Ensure compliance with security standards and best practices.

4. Implementation & Deployment

• Lead complex network/security implementation and migration projects.
• Review network architecture diagrams, HLD/LLD, and change plans.
• Execute scheduled changes (change management – RFC, CAB approval).

5. Monitoring & Automation

• Utilize monitoring tools (SolarWinds, PRTG, Zabbix, Splunk, ManageEngine).
• Automate routine tasks using Python, Ansible, or shell scripting (optional but added advantage).

6. Documentation & Knowledge Sharing

• Maintain updated documentation (SOPs, network diagrams, knowledge base).
• Provide technical guidance, training, and mentorship for L1 & L2 teams.

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience in Routing & Switching — Cisco, Aruba, Juniper.
• Expertise in firewalls & security platforms — Palo Alto / Fortinet / Cisco / Check Point.
• Strong knowledge of VPN, NAT, Syslog, AAA, ISE/Clear Pass.
• Experience with SD-WAN technologies (Cisco, Fortinet SD-WAN, etc.).
• Good understanding of Wi-Fi technologies — Aruba, Cisco WLC.
• Packet capture and analysis using Wireshark/TCPDump.
• knowledge of Cisco DNA Centre Configuration and maintaining

Soft Skills

• Strong communication and client-handling skills.
• Ability to work under pressure during critical outages.
• Excellent problem-solving and analytical thinking.

Education & Certifications

• Bachelor’s degree in Computer Science, Engineering, or related discipline.
• Certifications (any of the following preferred):
• CCNP / CCIE (Routing & Switching / Security)
• Palo Alto PCNS and Fortinet NSE4–NSE7

Experience Required

• 8+ years of hands-on experience in network and security operations.
• Experience in managing large enterprise networks is an added advantage.